:root{--bg-primary: #ffffff;--bg-secondary: #f8f9fc;--bg-tertiary: #f0f1f6;--glass: rgba(255, 255, 255, .62);--glass-heavy: rgba(255, 255, 255, .78);--glass-blur: blur(24px) saturate(160%);--navy: #0a0e27;--navy-light: #1a2158;--coral: #e8839a;--coral-bright: #f0949f;--coral-soft: #fef0f3;--periwinkle: #6c6fba;--periwinkle-soft: #f0f0fa;--text-primary: #0a0e27;--text-secondary: #4a4d6e;--text-muted: #8b8ea8;--border: rgba(229, 231, 239, .7);--border-light: rgba(240, 241, 246, .7);--font-display: "Outfit", ui-sans-serif, system-ui, sans-serif;--font-body: "Plus Jakarta Sans", ui-sans-serif, system-ui, sans-serif}html{font-size:15px}*{box-sizing:border-box}body,#root{height:100%}body{margin:0;font-family:var(--font-body);color:var(--text-primary);background:radial-gradient(ellipse 900px 600px at 15% 15%,rgba(254,240,243,.7),transparent 70%),radial-gradient(ellipse 800px 500px at 85% 25%,rgba(240,240,250,.7),transparent 70%),radial-gradient(ellipse 600px 400px at 50% 90%,rgba(254,240,243,.5),transparent 70%),#f2f3f8;background-attachment:fixed}.app-loading{min-height:100vh;display:grid;place-items:center;align-content:center;gap:18px;background:#f2f3f8;color:var(--text-secondary)}.app-loading__brand{width:64px;height:64px;display:grid;place-items:center;border:1px solid var(--border-light);border-radius:8px;background:var(--bg-primary);box-shadow:0 18px 44px #0a0e2714}.app-loading__logo{width:38px;height:38px}.app-loading__spinner{width:28px;height:28px;border:3px solid var(--border-light);border-top-color:var(--coral);border-radius:999px;animation:app-loading-spin .8s linear infinite}.app-loading__text{font-size:.92rem;font-weight:600}@keyframes app-loading-spin{to{transform:rotate(360deg)}}.app{display:flex;height:calc(100vh - 12px);margin:6px;border-radius:22px;overflow:hidden;background:var(--glass-heavy);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border);box-shadow:0 1px 3px #0a0e270f,0 8px 32px #0a0e270d}.sidebar{width:70px;padding:8px 5px;display:flex;flex-direction:column;align-items:flex-start;border-right:1px solid rgba(255,255,255,.08);background:var(--navy);position:relative;z-index:6;overflow:visible}.sidebar__brand{width:100%;margin:-16px 0 -4px;min-height:68px;display:flex;align-items:center;justify-content:center}.sidebar__brandPanel{width:100%;min-height:60px;display:flex;align-items:center;justify-content:center}.sidebar__brandLogo{width:38px;height:56px;display:block}.content{flex:1;min-width:0;overflow:hidden;padding:8px;position:relative;z-index:1;transition:flex .3s ease}.whatsapp-status-banner{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;margin-bottom:12px;border-radius:999px;background:#25d3661a;border:1px solid rgba(37,211,102,.25);color:#166534;font-size:12px;box-shadow:0 2px 8px #0a0e270f}.whatsapp-status-banner__close{background:none;border:none;color:inherit;cursor:pointer;padding:2px;opacity:.7;display:flex}.whatsapp-status-banner__close:hover{opacity:1}.whatsapp-status-banner--pending{background:#f5a6231a;border-color:#f5a62340;color:#92400e}.whatsapp-status-banner--failed{background:#ef444414;border-color:#ef444433;color:#991b1b}.connection-indicator{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;margin-bottom:12px;border-radius:999px;background:#ef444414;border:1px solid rgba(239,68,68,.2);color:#991b1b;font-size:12px;box-shadow:0 2px 8px #0a0e270f}.reconnect-banner{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px;margin-bottom:12px;border-radius:12px;background:var(--bg-secondary);border:1px solid var(--border);color:var(--text-primary);font-size:12px;box-shadow:0 2px 8px #0a0e270f}.reconnect-banner__dismiss{padding:4px 10px;border-radius:10px;border:1px solid var(--border);background:var(--bg-primary);color:var(--text-secondary);font-size:12px;cursor:pointer;transition:transform .2s ease,background .2s ease}.reconnect-banner__dismiss:hover{background:var(--bg-tertiary);transform:translateY(-1px)}.conversations-page{display:flex;height:100%;gap:10px}.conversations-sidebar{width:320px;overflow:auto;background:var(--glass);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border);border-radius:18px;box-shadow:0 1px 3px #0a0e270a}.conversations-sidebar__header{padding:10px;border-bottom:1px solid var(--border-light)}.conversations-sidebar__title{font-family:var(--font-display);font-weight:600;letter-spacing:.3px;color:var(--text-primary)}.conversations-sidebar__meta{font-size:12px;color:var(--text-muted);margin-top:4px}.conversations-sidebar__error{font-size:12px;color:#dc2626;margin-top:6px}.conversations-sidebar__search{margin-top:12px}.conversations-search__input{width:100%;padding:10px 12px;border-radius:12px;border:1px solid var(--border);background:var(--bg-secondary);color:var(--text-primary);font-size:13px;outline:none}.conversations-search__input::placeholder{color:var(--text-muted)}.conversations-sidebar__list{display:flex;flex-direction:column;padding-bottom:12px}.conversations-sidebar__item{display:block;margin:6px 8px;padding:12px 14px;text-decoration:none;color:inherit;border-radius:14px;background:var(--bg-primary);border:1px solid var(--border);transition:transform .2s ease,box-shadow .2s ease,background .2s ease}.conversations-sidebar__item:hover{background:var(--bg-secondary);transform:translateY(-1px);box-shadow:0 4px 12px #0a0e2714}.conversations-sidebar__item--active{background:var(--coral-soft);border-color:#e8839a4d}.conversations-sidebar__itemTitle{font-weight:600;font-size:14px;color:var(--text-primary);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversations-sidebar__itemTitleRow{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversations-sidebar__unreadBadge{min-width:20px;height:20px;padding:0 6px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:var(--coral);border:none;color:#fff;font-size:11px;font-weight:700}.conversations-sidebar__badges{display:inline-flex;align-items:center;gap:6px;flex-shrink:0}.handling-badge{display:inline-flex;align-items:center;gap:4px;min-height:20px;padding:2px 7px;border-radius:999px;border:1px solid transparent;font-size:10px;font-weight:700;line-height:1}.handling-badge--ai{background:var(--periwinkle-soft);border-color:#6c6fba47;color:var(--periwinkle)}.handling-badge--manual{background:#e8839a1f;border-color:#e8839a52;color:var(--coral-bright)}.conversations-sidebar__itemPreview{font-size:12px;color:var(--text-muted);margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversations-sidebar__empty{margin:6px 8px;padding:12px 14px;font-size:12px;color:var(--text-muted)}.conversations-thread{flex:1;min-width:0;height:100%;overflow:hidden;border-radius:18px;background:var(--glass);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border);box-shadow:0 1px 3px #0a0e270a}.conversations-empty{padding:10px;color:var(--text-muted)}.customers-page{display:flex;height:100%;gap:10px}.customers-sidebar{width:320px;overflow:auto;background:var(--glass);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border);border-radius:18px;box-shadow:0 1px 3px #0a0e270a}.customers-sidebar__header{padding:10px;border-bottom:1px solid var(--border-light)}.customers-sidebar__title-row{display:flex;align-items:center;justify-content:space-between}.customers-sidebar__title{font-family:var(--font-display);font-weight:600;letter-spacing:.3px;color:var(--text-primary)}.customers-sidebar__add-btn{display:flex;align-items:center;justify-content:center;width:30px;height:30px;border:1px solid var(--border);border-radius:8px;background:var(--bg-primary);color:var(--text-primary);cursor:pointer;transition:background .2s ease}.customers-sidebar__add-btn:hover{background:var(--bg-secondary)}.customers-add-form{display:flex;flex-direction:column;gap:8px;margin-top:10px;padding:10px;background:var(--bg-secondary);border-radius:12px;border:1px solid var(--border)}.customers-add-form__input{padding:8px 10px;border-radius:8px;border:1px solid var(--border);background:var(--bg-primary);color:var(--text-primary);font-size:13px;outline:none}.customers-add-form__input:focus{border-color:var(--coral)}.customers-add-form__error{font-size:12px;color:#dc2626}.customers-add-form__submit{padding:8px 12px;border:none;border-radius:8px;background:var(--coral);color:#fff;font-size:13px;font-weight:600;cursor:pointer;transition:background .2s ease}.customers-add-form__submit:hover:not(:disabled){opacity:.9}.customers-add-form__submit:disabled{opacity:.6;cursor:not-allowed}.customers-sidebar__meta{font-size:12px;color:var(--text-muted);margin-top:4px}.customers-sidebar__error{font-size:12px;color:#dc2626;margin-top:6px}.customers-sidebar__search{margin-top:12px}.customers-search__input{width:100%;padding:10px 12px;border-radius:12px;border:1px solid var(--border);background:var(--bg-secondary);color:var(--text-primary);font-size:13px;outline:none}.customers-search__input::placeholder{color:var(--text-muted)}.customers-sidebar__list{display:flex;flex-direction:column;padding-bottom:12px}.customers-sidebar__item{display:block;margin:6px 8px;padding:12px 14px;text-decoration:none;color:inherit;border-radius:14px;background:var(--bg-primary);border:1px solid var(--border);transition:transform .2s ease,box-shadow .2s ease,background .2s ease}.customers-sidebar__item:hover{background:var(--bg-secondary);transform:translateY(-1px);box-shadow:0 4px 12px #0a0e2714}.customers-sidebar__item--active{background:var(--coral-soft);border-color:#e8839a4d}.customers-sidebar__itemTitle{font-weight:600;font-size:14px;color:var(--text-primary)}.customers-sidebar__itemMeta{font-size:12px;color:var(--text-muted);margin-top:4px}.customers-sidebar__empty{padding:12px 16px 20px;font-size:12px;color:var(--text-muted)}.customers-detail{flex:1;min-width:0;height:100%;overflow:hidden;border-radius:18px;background:var(--glass);backdrop-filter:var(--glass-blur);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--border);box-shadow:0 1px 3px #0a0e270a}.customers-empty{padding:10px;color:var(--text-muted)}.customer-drawer-backdrop{position:fixed;inset:0;z-index:80;display:flex;justify-content:flex-end;background:#0a0e2757}.customer-drawer{width:min(440px,100%);height:100%;display:flex;flex-direction:column;background:var(--bg-primary);border-left:1px solid var(--border);box-shadow:-18px 0 44px #0a0e2729}.customer-drawer__header,.customer-drawer__footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 20px;border-bottom:1px solid var(--border-light)}.customer-drawer__footer{border-top:1px solid var(--border-light);border-bottom:none}.customer-drawer__title{font-family:var(--font-display);font-size:18px;font-weight:600;color:var(--text-primary)}.customer-drawer__iconBtn{width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);border-radius:8px;background:var(--bg-primary);color:var(--text-primary);cursor:pointer}.customer-drawer__iconBtn:hover{background:var(--bg-secondary)}.customer-drawer__body{flex:1;overflow:auto;display:flex;flex-direction:column;gap:14px;padding:18px 20px 24px}.customer-drawer__grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.customer-drawer__field{display:flex;flex-direction:column;gap:7px;font-size:12px;font-weight:600;color:var(--text-secondary)}.customer-drawer__input{width:100%;padding:11px 12px;border:1px solid var(--border);border-radius:10px;background:var(--bg-secondary);color:var(--text-primary);font-size:14px;outline:none}.customer-drawer__input:focus{border-color:var(--coral);box-shadow:0 0 0 3px var(--coral-soft)}.customer-drawer__error{padding:10px 12px;border:1px solid rgba(220,38,38,.2);border-radius:10px;background:#dc26260f;color:#b91c1c;font-size:13px}.customer-drawer__duplicate{display:flex;flex-direction:column;gap:8px;padding:14px;border:1px solid var(--border);border-radius:12px;background:var(--bg-secondary)}.customer-drawer__duplicateLabel{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--coral)}.customer-drawer__duplicateName{font-size:15px;font-weight:700;color:var(--text-primary)}.customer-drawer__duplicateMeta{font-size:13px;color:var(--text-muted)}.customer-drawer__actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}.customer-drawer__button{min-height:38px;padding:9px 14px;border:1px solid var(--coral);border-radius:9px;background:var(--coral);color:#fff;font-size:13px;font-weight:700;cursor:pointer}.customer-drawer__button:hover:not(:disabled){opacity:.92}.customer-drawer__button:disabled{opacity:.6;cursor:not-allowed}.customer-drawer__button--secondary{border-color:var(--border);background:var(--bg-primary);color:var(--text-primary)}.customer-drawer__button--danger{border-color:#dc262640;background:#dc262614;color:#b91c1c}.conversation-picker-backdrop{position:fixed;inset:0;z-index:80;display:flex;align-items:flex-start;justify-content:center;padding:9vh 18px 18px;background:#0a0e2757}.conversation-picker{width:min(680px,100%);max-height:min(720px,82vh);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--border);border-radius:16px;background:var(--bg-primary);box-shadow:0 24px 70px #0a0e2738}.conversation-picker__header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 18px 10px}.conversation-picker__heading{font-family:var(--font-display);font-size:18px;font-weight:600;color:var(--text-primary)}.conversation-picker__close{width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);border-radius:8px;background:var(--bg-primary);color:var(--text-primary);cursor:pointer}.conversation-picker__close:hover{background:var(--bg-secondary)}.conversation-picker__search{display:flex;align-items:center;gap:10px;margin:0 18px 12px;padding:11px 12px;border:1px solid var(--border);border-radius:12px;background:var(--bg-secondary);color:var(--text-muted)}.conversation-picker__search input{flex:1;min-width:0;border:none;background:transparent;color:var(--text-primary);font-size:15px;outline:none}.conversation-picker__results{flex:1;overflow:auto;padding:0 10px 10px}.conversation-picker__section{padding:12px 8px 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted)}.conversation-picker__row{width:100%;display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px;margin:4px 0;padding:10px;border:1px solid transparent;border-radius:12px;background:transparent;color:inherit;text-align:left;cursor:pointer}.conversation-picker__row:hover,.conversation-picker__row--active{border-color:var(--border);background:var(--bg-secondary)}.conversation-picker__row--create{border-color:#e8839a3d;background:var(--coral-soft)}.conversation-picker__avatar{width:38px;height:38px;display:inline-flex;align-items:center;justify-content:center;border-radius:999px;background:var(--bg-primary);border:1px solid var(--border);color:var(--text-primary);font-weight:700}.conversation-picker__avatar--create{color:var(--coral)}.conversation-picker__main{min-width:0;display:flex;flex-direction:column;gap:3px}.conversation-picker__titleRow{min-width:0;display:flex;align-items:center;gap:8px}.conversation-picker__title{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:700;color:var(--text-primary)}.conversation-picker__meta,.conversation-picker__preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;color:var(--text-muted)}.conversation-picker__action{font-size:12px;font-weight:700;color:var(--coral);white-space:nowrap}.conversation-picker__empty{min-height:112px;display:flex;align-items:center;justify-content:center;gap:8px;color:var(--text-muted);font-size:13px}.customer-detail{height:100%;overflow:auto;padding:18px 20px 24px}.customer-detail__header{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;padding-bottom:16px;border-bottom:1px solid var(--border-light)}.customer-detail__title{font-family:var(--font-display);font-size:18px;font-weight:600;color:var(--text-primary)}.customer-detail__subtitle{font-size:13px;color:var(--text-muted);margin-top:4px}.customer-detail__actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.customer-detail__button{padding:8px 12px;border:1px solid var(--border);border-radius:10px;background:var(--bg-primary);color:var(--text-primary);cursor:pointer;font-size:13px;transition:transform .2s ease,background .2s ease}.customer-detail__button:hover:not(:disabled){background:var(--bg-secondary);transform:translateY(-1px);box-shadow:0 2px 8px #0a0e270f}.customer-detail__button:disabled{opacity:.6;cursor:not-allowed}.customer-detail__button--primary{background:var(--coral);border-color:var(--coral);color:#fff}.customer-detail__error,.customer-detail__status{margin-top:12px;font-size:12px;color:#dc2626}.customer-detail__input{padding:10px 12px;border-radius:12px;border:1px solid var(--border);background:var(--bg-primary);color:var(--text-primary);font-size:13px;outline:none;transition:border-color .2s ease;width:100%}.customer-detail__input:focus{border-color:var(--coral);box-shadow:0 0 0 3px #e8839a1a}.cd-icon-btn{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border:1px solid var(--border);border-radius:10px;background:var(--bg-primary);cursor:pointer;transition:transform .2s ease,background .2s ease}.cd-icon-btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 2px 8px #0a0e270f}.cd-icon-btn:disabled{opacity:.6;cursor:not-allowed}.cd-icon-btn--call{color:#16a34a;border-color:#bbf7d0;background:#f0fdf4}.cd-icon-btn--call:hover:not(:disabled){background:#dcfce7}.cd-icon-btn--conversation{color:var(--coral);border-color:#e8839a3d;background:var(--coral-soft)}.cd-icon-btn--conversation:hover:not(:disabled){background:#e8839a29;border-color:#e8839a61;box-shadow:0 4px 12px #e8839a1f}.cd-icon-btn--delete{color:#dc2626;border-color:#fecaca;background:#fef2f2}.cd-icon-btn--delete:hover:not(:disabled){background:#fee2e2}.cd-delete-confirm{margin-top:12px;padding:14px 16px;background:#fef2f2;border:1px solid #fecaca;border-radius:12px;font-size:13px;color:#991b1b}.cd-delete-confirm p{margin:0 0 10px}.cd-delete-confirm__actions{display:flex;gap:8px}.cd-stats{display:flex;gap:12px;margin-top:16px}.cd-stat-card{display:flex;align-items:center;gap:12px;flex:1;padding:16px;background:var(--glass);border:1px solid var(--border);border-radius:14px}.cd-stat-card__icon{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;background:var(--coral-soft);color:var(--coral);flex-shrink:0}.cd-stat-card__value{font-family:var(--font-display);font-size:20px;font-weight:700;color:var(--text-primary);line-height:1.2}.cd-stat-card__label{font-size:12px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em}.cd-card{margin-top:16px;padding:16px;border:1px solid var(--border);border-radius:14px;background:var(--glass)}.cd-card__title{font-family:var(--font-display);font-size:14px;font-weight:600;color:var(--text-primary);margin-bottom:14px}.cd-contact-list{display:flex;flex-direction:column;gap:12px}.cd-contact-row{display:flex;align-items:flex-start;gap:10px}.cd-contact-row__icon{color:var(--text-muted);flex-shrink:0;margin-top:2px}.cd-contact-row__label{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:2px}.cd-contact-row__value{font-size:14px;color:var(--text-primary)}.cd-edit-grid{display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}.cd-edit-field{display:flex;flex-direction:column;gap:6px}.cd-edit-field__label{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted)}.cd-bookings-empty{font-size:13px;color:var(--text-muted);padding:8px 0}.cd-bookings-list{display:flex;flex-direction:column;gap:2px}.cd-booking-row{display:flex;align-items:center;gap:14px;padding:10px 12px;border-radius:10px;transition:background .15s ease}.cd-booking-row:hover{background:var(--bg-secondary)}.cd-booking-row__date{flex-shrink:0;min-width:90px}.cd-booking-row__day{font-size:13px;font-weight:500;color:var(--text-primary)}.cd-booking-row__time{font-size:11px;color:var(--text-muted)}.cd-booking-row__info{flex:1;min-width:0}.cd-booking-row__services{font-size:13px;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cd-booking-row__staff{font-size:12px;color:var(--text-muted)}.cd-booking-row__right{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.cd-booking-row__price{font-size:13px;font-weight:600;color:var(--text-primary)}.cd-booking-status{display:inline-block;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;padding:2px 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